SHIPPING
SILKS - Same or next day dispatch on orders placed before 11 am (Mon - Thur) on in-stock items.
Samples UK and International – (Maximum 6 Samples) Free 2nd class via Royal Mail.
UK
- orders below £150 - £9.95
- orders above £150 - Free
Europe
- orders below £250 - £30
- orders above £500 - £40
Outside Europe
- orders below £250 - £40
- orders above £250 - £50
Tracking, when available, will be added to your order - log into your account to check progress.
If you ordered both fabric and samples - the samples ship separately via 2nd class Royal Mail.
Most Silk is sent via UPS Courier in the UK. All orders are tracked and insured and a signature required on delivery.
All items sent outside UK are shipped via UPS/Royal Mail tracked, insured and signed for on delivery.
GIFT VOUCHERS - are delivered by email either to your recipient direct or to yourself to print and hand deliver. Simply enter the Gift Vouchers unique code into your shopping basket when purchasing from the website...it's that simple!
CRYSTALS
UK
- orders below £75 - £4.95
- orders above £75 - Free
RETURNS
SILKS - Returns are accepted for James Hare Silks and most other products within 14 days and may be subject to a 25% restocking fee.
Please note - James Hare Silk can only be returned if it has been uncut and not altered or marked in any way by you or your designer - It is your responsibility to check you are happy with the fabric BEFORE proceeding with your project.
GIFT VOUCHERS - are a non-refundable product.
CRYSTALS - are only refundable when returned undamaged and unopened in original packaging.
For our full 'Shipping & Returns' Policy please visit here
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