Cookie Policy


We use "cookies" as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

We use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase and tailor what content is displayed depending on your preferences. Cookies are also used to record 'analytics' data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. The collection of analytics data is valuable in improving the quality and content of our web site.


Here are details of the individual cookies used by our website:




Google Analytics




These cookies are used to collect information about how visitors use our website.

Session ID


To enable the site to recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

Session ID

Can also contain an email address and encrypted password


This is for the visitor’s convenience. It is created with a copy of the initial session ID so that they can be classed as ‘returning’ and the contents of the shopping basket will still be available. If the user signs in with an email address and password, these details are also saved so you can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the 'Tools' section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.

Silks & Crystals
01445 712 519