Silks & Crystals Made for You!
- Same or next day dispatch on orders placed before 11 am (Mon - Thur) on in-stock items
- Custom made products take from around 4 hours to a few days dependant on the work involved and then ship immediately. You will get an idea from each product listing
- orders below £150 - £7.50
- orders above £150 - Free
Tracking will be added to your order - log into your account to check progress
If you ordered a combination of fabric and other products - the fabric will always ship separately via courier to protect your silk from damage.
All orders are tracked, insured and a signature required on delivery.
All items sent outside UK are shipped via UPS/Royal Mail tracked, insured and signed for on delivery.
Please note we are unable to accept returns on items which have been made especially for you; we provide a sample service to receive a small piece of fabric so that you know what the colour is and to see and feel the fabric.
CRYSTALS - are a non-refundable product unless in full factory packs which can only be returned undamaged and unopened in original packaging.
HABERDASHERY - is refundable when returned undamaged and unopened in original packaging within 14 days.
GIFT VOUCHERS - are a non-refundable product.
For our full 'Shipping & Returns' Policy please visit here